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Frequently Asked Questions
What is XXAI?
XXAI is an all-in-one AI software for your desktop (Mac & Windows). It integrates the world's best AI engines for text, image, and video creation into a single, unified command center. It acts as an AI copilot that works inside all your apps and websites, providing search, writing, translation, and creative generation to streamline your entire workflow.
How do the credits work exactly?
Credits are your gateway to creating with XXAI. We have two simple types: Daily Credits (Free Plan): You get a fresh batch of 100 Universal Credits every 24 hours to use on basic text and image generation. They do not roll over. Monthly Bonus Credits (Paid Plans): Paid plans (Essential & Pro) receive a monthly allowance of bonus credits. These are designed to let you sample premium features, like video generation, before upgrading. These credits reset at the start of each billing cycle.
Can XXAI be used on any app or webpage?
Yes. That is the core power of our AI Copilot feature. Once installed, you can activate XXAI with a simple shortcut (e.g., Shift + A) on top of any application, website, or document on your computer. Whether you're writing an email, a social media post, or coding, XXAI is always there to assist you without breaking your flow.
Can I cancel my subscription at any time?
Yes, absolutely. You are in complete control. You can cancel your subscription at any time from your account settings. If you cancel, you will retain full access to your plan's features until the end of your current billing period (monthly or annual).
Can I upgrade or downgrade my plan later?
Of course. We designed XXAI to grow with you. You can upgrade your plan at any time, and the change will take effect immediately. If you choose to downgrade, the change will become effective at the end of your current billing cycle.
Do I need my own OpenAI, Claude, or other API keys?
No, you do not. This is one of the core benefits of XXAI. Your single subscription gives you seamless access to all the powerful AI models integrated into our platform. We handle all the backend connections so you can focus on creating.
Do you offer special plans for teams?
Currently, our plans are designed for individual users. However, the Ultimate Plan is perfect for power users, freelancers, and small teams who need unlimited access. For larger organizations seeking centralized billing and user management, please contact our sales team to discuss custom enterprise solutions.
How do you handle my data and privacy?
Your privacy and data security are our top priority. You own all the content you create. We do not use your data to train any AI models. All your work is stored securely, and you can find full details in our comprehensive Privacy Policy.